Shipping Policy

We only make use of reliable courier companies and/or Speed Post.

We shall strive to ensure timely delivery of your order within the estimated time as mentioned in the order confirmation.

We are not responsible for missed/late deliveries due to curfews, acts of government, acts of nature, holidays, incorrect addresses or acts of war. We reserve the right to deny services to any sender, without any explanation and are not liable for more than the retail cost of products.

We shall try our best for prompt delivery; delayed/early delivery for whatever reason shall not entitle the user for any damages or compensation.

In spite of full caution taken at the time of delivery, we will not be responsible for a mis-delivery if the receiver of the product at the address on the order form misappropriates, damages or fails to hand over the product to the person named on the order form and takes the item posing himself to be the correct person.

SHIPPING WITHIN INDIA

We offer free shipping for all orders within India

INTERNATIONAL ORDERS

The logistics cost is payed by the customer if the order is from outside of India, and we can ship anywhere in the world.

The cost of shipping varies based on weight of parcel, and courier used.

Note that we are unable to process international orders via the website, and we ask that you contact us directly to place your order.

All transactions are in Rupees and payment can be made via Wise Transfer or Paypal. 

SHIPPING TIMES

Our business hours are 10 am to 6 pm Indian Standard Time (IST), Monday to Friday. 

Our shipping usually takes 1-2 weeks to be processed and delivered. You will be informed of the expected delivery time upon processing your order.

CONTACT INFORMATION
Questions and/or International orders should be sent to us at sam@ygeiax.com or +919814973532

REGISTERED ADDRESS
Ygeiax Sciences Pvt Ltd
Upper Dharamkot, Dharamshala, Himachal Pradesh, 176219, India